FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will be the same as the one displayed in the pictures. We strive to provide accurate, high-resolution images that reflect the true color, design, and features of every item.
However, please keep the following in mind:
Color Variations: Due to lighting conditions during photography and variations in screen resolutions (phones, monitors, etc.), the actual color of the product might slightly differ from what you see on your screen.
Handmade/Natural Items: If you are purchasing items made from natural materials or handcrafted products, minor variations in texture, pattern, or finish are completely normal and make each piece unique.
Rest assured, we are committed to delivering high-quality products that match our descriptions and photos
You can view and download your sales receipt in a few easy ways:
Email Confirmation: As soon as your order is successfully placed, an order confirmation email containing your detailed sales receipt/invoice is automatically sent to your email address.
Account Dashboard: If you created an account during checkout, you can log in, go to your My Account or Order History section, and view or download receipts for all past purchases
We want you to be completely satisfied with your purchase. If you need to return an item, follow these simple steps:
Initiate the Return: Contact our customer support team via email, WhatsApp, or phone within our return window (e.g., 7 days of delivery) with your Order Number and the reason for the return.
Item Condition: Ensure the item is unused, in its original packaging, and with all tags and labels attached.
Pickup or Shipping: We will guide you on how to send the item back—either by arranging a return pickup from your address or sharing our return shipping address.
Once we receive and inspect the returned item, your refund or exchange will be processed promptly.
Yes, many of our popular out-of-stock items are regularly restocked. However, availability depends on supplier and material availability.
You can sign up for notifications on the product page (if available) to receive an alert as soon as the item is back in stock, or feel free to reach out to our support team for specific restocking timelines
We currently ship orders across Pakistan. Whether you are ordering furniture, home decor, or other items, we deliver directly to your doorstep in cities and towns nationwide.
(If you require international shipping or have a specific delivery location inquiry, please reach out to our customer support team before placing your order to confirm availability.)
